Effective Date: 09-03-2024
1. Introduction
Welcome to Ponce’s Cleaning Services. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://myponcecleaningservice.com/ and use our services. By using our website and services, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
- Personal Information: When you request a quote or schedule a cleaning, we may collect personal information such as your name, address, phone number, and email address.
- Payment Information: If you make a payment, we collect financial information, including credit card details.
- Service Details: Information related to the services requested, including details about your home, cleaning preferences, and special requests.
3. How We Use Your Information
- To Provide and Improve Services: We use your information to fulfill your cleaning requests, process payments, and communicate with you regarding your appointments.
- To Personalize Your Experience: We may use your information to tailor our services to better meet your needs.
- To Respond to Inquiries: We use your contact information to respond to your questions, comments, and requests.
4. How We Share Your Information
- Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing and customer support.
- Legal Requirements: We may disclose your information if required to do so by law or to respond to legal processes, enforce our Terms of Service, or protect the rights and safety of our company and others.
5. Data Security
We implement reasonable security measures to protect your information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, so we cannot guarantee absolute security.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us analyze website traffic and improve our services. You can set your browser to refuse cookies, but this may limit your ability to use certain features of our website.
7. Your Choices
- Access and Update: You have the right to access and update your personal information. Contact us to make changes or request a copy of your information.
- Opt-Out: You may opt out of receiving promotional communications from us by following the unsubscribe instructions in those communications.
8. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such information, we will take steps to delete it.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website with an updated effective date. We encourage you to review this policy periodically to stay informed about our privacy practices.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our practices, please contact us at:
Ponce’s Cleaning Services
Phone: (678) 697-3412
Email: [email protected]